| After-sales Service: | English Manaul, Videos, Engineer Online |
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| Warranty: | 1 Year |
| Automatic Grade: | Automatic |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Why choose us?
LOM machine have more than 15 years experience in machine industry, so you can believe that LOM machine can provide the best filling and packaging series machine for you.
2.How to order?
For the customized machine, you should let me know your voltages, filling volume, material, style etc.
3.Does it suit for my production?
The machine is suit for kinds cartomizers, there similar, and made according the samples.
4.Delivery time?
Usually 10-35 days production after samples arrival.
5. How do you control the quality?
GMP(Good Manufacturing Practice)dust-free manufacturing workshop, and professional QC test 3 times before packing.
6. Warranty?
Lifelong service and warranty 1 year for quality.
7. How will you support for installation and afterservice?
LOM Wish you get the machine successfully and running no big problem. The machine part like stainless plate may be tiny changed during long time shipping and transfer.
For Machine running and operating, we highly suggest you need a team or Hire an Engineer is necessary for using machine and make it work smoothly.
Sales After Service
1. Guaranty: one Year
2. Manual Book: English Manual book will be provided before you get the machine.
3. Guidance Service: Any question, you can Video call us at any time. And our most experienced engineers are assigned to give consulting service, and always available for dispatching abroad except the Special cases.
4. Installation/Training: The installation can be provided by the LOM company. It must be after shipment and machine has arrived and factory must be ready equipped with all necessary requirements before booking installation with LOM company.
Our engineers will come to the site for the complete and final installation. During the installation session, a one day training course will be provided to the customer for operation and maintenance procedure. The purchase at US$100/person/day plus all local transportation, accommodation, air tickets (round trip). Day charges include travel days. And the site Installation/Training will not provide if special case, like Corvid Virus, Safety Event, Turmoil, Natural Disaster Etc. We will turn to choose Online support. And wish you understand this.
4. Running Confirm: Before delivery, we will be running and testing, adjusting machine to work smooth. And before shipping, we will send the video to you for confirming.
5. Spare part: All spare parts are always available for delivery after guaranty.
6. Tool and accessories: One set of Tools and Consumable accessories will be provided with the machine.
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